Question 1

What do LemAid's automation plans cost?

Accepted Answer

LemAid offers three month-to-month automation plans: Basic at $98/mo, Pro at $298/mo, and Elite AI at $498/mo. Each plan is a recurring subscription you can change or cancel anytime, with no long-term contract required.

Question 2

Is there a setup fee?

Accepted Answer

Yes. A one-time setup fee is collected when your plan starts so your account, integrations, and automations are configured correctly. Setup fees are estimated at $150 for Basic, $500 for Pro, and $1,000 for Elite AI, then scaled to your project scope and the depth of automation deployed. These are one-time charges separate from your monthly subscription.

Question 3

What is included in the 14-day free trial?

Accepted Answer

Every plan starts with a 14-day free trial. You get full access to your plan's features during the trial so you can see the automations, CRM, and tools working for your business before you are billed. You can cancel anytime during the trial and owe nothing.

Question 4

Can I change plans or cancel anytime?

Accepted Answer

Yes. Plans are month-to-month. You can upgrade, downgrade, or cancel anytime from your account. Cancelling stops future billing — there is no penalty and no long-term commitment.

Question 5

How do website builds work, and what do they cost?

Accepted Answer

One-time custom website builds are priced separately from the monthly plans: a Starter Site is $1,000, a Premium Site is $2,000, and an Ultimate Site is $3,000. A 15% deposit is collected at kickoff to hold your project slot, and the remaining balance is due when your site is published live.

Question 6

What services does LemAid provide?

Accepted Answer

LemAid delivers ten connected service pillars covering the full customer journey: Web Presence, Branding & Client Portals; Unified CRM & Sales Pipeline Management; Omnichannel Communications & Infrastructure; Speed-to-Lead & Outreach Automation; Automated Scheduling, Deposits & Onboarding; Automated Contracting, Invoicing & Reviews; Digital Privacy & Legal Compliance; Conversational AI & Custom Intelligence; Ad Campaign Management; and Application Development.

Question 7

Do the services work together, or do I have to buy them separately?

Accepted Answer

They are built to work together. Leads captured by your conversational AI or ad campaigns flow into your CRM, speed-to-lead outreach responds automatically, booked appointments trigger reminders and deposits, and closed deals generate contracts, invoices, and review requests — so the whole customer journey stays connected across one platform.

Question 8

Does LemAid build the website, or do I use my own?

Accepted Answer

LemAid designs and builds your custom multi-page website and can migrate an existing one onto the new build. Hosting, SSL, security updates, and on-demand content edits are included, so your site stays current without you managing the server yourself.

Question 9

Is there a CRM I can log into?

Accepted Answer

Yes. Your CRM login lives at app.lemaid.com and gives you a unified workspace with contact tracking, a visual sales pipeline, two-way email and calendar sync, and the omnichannel social inbox for Instagram, Facebook, Google, and SMS.

Question 10

What happens after I start my trial or pay the setup fee?

Accepted Answer

LemAid configures your account, sets up your integrations and automations, and onboards you onto the platform. Onboarding workflows deliver welcome guides, forms, and orientation material automatically so you have everything you need to start without manual handholding.

Question 11

Do I sign a long-term contract?

Accepted Answer

No. Monthly plans are month-to-month and cancel anytime. The only commitments are the one-time setup fee at kickoff and your recurring subscription, which you control. Website builds are project-based, not subscription-based.

Question 12

Who owns my website and data after it is built?

Accepted Answer

You own your business data and your website content. LemAid manages the hosting and maintenance under your plan, but your domain, content, and CRM data belong to you — and you can export your contact and content data if you ever leave.

Question 13

Can I bring my own domain and email?

Accepted Answer

Yes. LemAid handles domain administration, hosting management, and professional business email configuration on your branded domain, so you keep your identity and your email runs from your own domain rather than a free address.

Question 14

Is the SMS outreach compliant?

Accepted Answer

Yes. LemAid sends SMS through A2P 10DLC-compliant local business lines with proper consent and opt-out handling, so your campaigns run through registered, legitimate channels rather than unmanaged numbers. Business phone with call tracking and recording is included.

Question 15

Do you set up privacy policy, terms, and cookie consent?

Accepted Answer

Yes. LemAid creates custom Privacy Policy and Terms of Service for your operations and sets up a consent and cookie management platform configured for CCPA, CPRA, and state-level privacy compliance, so visitor consent is captured and cookies are managed according to the rules that apply to you.

Question 16

How are payments and deposits processed?

Accepted Answer

All payments — subscriptions, setup fees, and booking deposits — are processed securely through Stripe. Deposits hold booking slots against no-shows, and invoices are generated automatically when a deal moves to a winning stage in your pipeline.

Question 17

Is LemAid a local or national business?

Accepted Answer

LemAid is a fully digital, online service available anywhere in the U.S. today. We are launching our local campaigns with a deep focus on Lorain County and Cuyahoga County, Ohio, but our virtual doors are wide open to businesses nationwide.

Question 18

How fast will my LemAid website load?

Accepted Answer

Every LemAid website is engineered from the ground up for peak performance. Our Server-Side Rendered (SSR) architecture ensures Google can index your content instantly, giving your business a head start in search rankings, and clean code with asset optimization delivers a fast experience on both desktop and mobile.

Question 19

Do you maintain the website after launch?

Accepted Answer

Yes. Continuous security updates, on-demand content edits, and server management are included with your plan, so your site stays secure and up to date without you managing it yourself. Elite AI also includes a complimentary annual redesign.

Question 20

How do I get support?

Accepted Answer

Support runs through the Help Desk at help.lemaid.com for account and billing questions, and the Client Portal at app.lemaid.com for CRM access. Your plan includes live chat support during operating hours, and Elite AI adds priority support and strategy sessions.

Question 21

Can I see reports on my site and campaigns?

Accepted Answer

Yes. Website audit reports are available at report.lemaid.com and status reports at status.lemaid.com, accessible from the Client Portal dropdown in your header. Your CRM analytics dashboard also tracks lead generation channels, conversion rates, and revenue ROI.

Everything you need to know about LemAid

Plans & Pricing

The Platform & Services

Onboarding & Contracts

Messaging & Compliance

Performance & Support

Still have questions?